Hello, this is the rental management department.
The reason why we decided to take turns writing blogs within the company is that we never run out of topics to talk about."Delinquent payment reminder"It's about the range.
There's a high possibility that a lot of things could happen.
This time, I'd like to share an episode from a recent home visit I made (visiting a defaulter's home in person).
The contract holder is a woman and the names of her three children are listed as cohabitants.
Based on that information, I believe it is a single-mother household.
They have been in arrears for two consecutive months and have not answered the phone, so we decided to make a home visit.
You may be wondering, "Are you going to visit in two months?"
The longer it takes, the higher the collection amount will be and the lower the chances of recovery.
I decided that this was the time to go.
When I visited in the evening, a boy answered the phone.
Judging from his height, I thought he was an elementary school student,
According to the person in question, he was a junior high school student who was not attending school due to being a truant.
I"Is your mother there?"
he"not here"
I asked, "What time will you be back?"
he"I don't understand"
I asked, "What time do you usually come home?"
he"I don't know where he is."
We continued to talk for a few minutes at the entrance, but I couldn't get a clear answer.
There was no sign of any siblings (?) at home, and above all, the room seen from the entrance was
It looked very rough, so I wondered if I should just leave.
Although the child did not appear to be in any particular state of weakness,
I was still concerned about it, so I reported it to the company just to be sure.
The management headquarters said that it would be too late if something happens,
I was instructed to file a report with the police.
Then, report it to the police station in charge,
The response was that the police and child consultation centers would work together.
Then, that night, I received a call from my mother (the contractor), who was not at home.
"I'll pay right away."Since the contact was,
From a business perspective, if the payment is made as scheduled,
It will complete successfully, but...
Although I have no certainty, there were many points about this home visit that raised concerns.
Fortunately, I haven't had any yet, but some of the elderly residents
I often hear of cases where the management company discovers that someone has passed away.
This may be a heavy topic, but
People who have lost touch with society, who find it difficult to ask for help on their own,
With so many properties under management, the tenants are quite diverse.
There is an opportunity to realize that
It was a moment that made me realize that this may actually be one of the most important jobs of a management company.
That's all from the Rental Management Department.
A special website that explains the points to consider when choosing a management company is available here.here
Please take a look.
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The person who wrote this blog
Rental management department
The Building Management Department is responsible for all management tasks related to the property (buildings, shared facilities, indoor facilities, etc.). We maintain the building portion of the property. We also handle tenant complaints and repair orders. We also manage on-site cleaning staff and handle fire insurance applications.