Hello, this is the rental management department.

 

This is a task that is inseparable from real estate management work.

"Dunning"This is about business.

 

For the owners, it is nothing but a nuisance.

The same goes for management companies.

 

No matter how hard you try, there will always be a certain percentage of overdue payments.

However, contrary to what you might imagine, the majority of delinquencies are due to oversight.

-I forgot to deposit money into my account at the end of the month when the money was due to be debited.

・I didn't have time to go and make the transfer.

Most of the reasons are like this.

Therefore, in many cases, they will come in if you send them a reminder via SMS or other means.

 

And here's the problem.

The image you see on TV, etc."Serious delinquent"is.

 

In this day and age, it is common to join a guarantee company, so most of the time, you will be covered, but

In some cases, they are not even subscribed to the service, and even more so, they cannot be reached by phone.

The only option is to pursue it using manpower.

 

Today, I would like to write about some things to keep in mind when collecting overdue payments.

 

I have been involved in overdue payment collection for quite some time, though intermittently.

There are three basic points to keep in mind, or basic principles.

 

 

■Collection Guidelines■

1. No one says, "I'll pay tomorrow!" and then actually pays.

2. The key is to deliver the collection notice to the door rather than dropping it in the mailbox.

3. Don't pay unless the due date and amount are absolutely set.

* "I'll pay you when I have the money" is out of the question

Those are the three points.

 

The reasons for non-payment vary, but some people try to escape somehow.

There are many people who feel distressed and find it difficult to contact others.

 

Either way, losing contact is a real shame.

So, we need to take the initiative while building good relationships.

The above three points are important.

 

Although it is a special job, it is one that will never disappear.

I think it's a "demand for overdue payments."

 

As I pursue this, I encounter various cases every day,

I hope to continue introducing them on my blog in the future.

 

▼ Door insertion

 

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rental management