privacy policy

1. Thoughts on the protection of personal information

In order to carry out our business smoothly, we will obtain and use personal information such as your name, address, telephone number, and email address (hereinafter "personal information"). We recognize the proper protection of personal information as a major responsibility and will handle it under the following policy.

1. Compliance with Laws and Regulations
We will handle personal information appropriately in accordance with the Act on the Protection of Personal Information and related laws, regulations, and guidelines.
2. Preparation of internal regulations
We will clarify the rules regarding the handling of personal information and thoroughly inform all employees of the rules. We will also require our business partners to handle personal information appropriately.
3. Notification and Restrictions on Purpose of Use
When acquiring personal information, we will notify or publicly announce the purpose of its use in advance and use it appropriately for that purpose.
4. Safety Control Measures
We will take appropriate technical and organizational measures to prevent the leakage, loss, falsification, unauthorized access, etc. of personal information.
5. Disclosure, correction, and deletion
We will respond in good faith to any requests from customers for disclosure, correction, or deletion.

2. Purpose of use of personal information

We will use the personal information we obtain appropriately for the following purposes and take measures to prevent it from being used for any other purpose.

1. Fulfilling contracts related to the purchase, sale and management of real estate, and providing after-sales services
2. Introducing products and services, conducting questionnaire surveys, and conducting marketing activities
3. Customer trend analysis and new product development
4. Provision of personal information to third parties to the extent necessary (details are explained in Article 4)

3. Deposit of personal information

In carrying out our business, we may provide personal information to contractors. We will obligate the contractors by contract to manage the information appropriately and take measures to safely manage the personal information under our supervision.

Four. Disclosure/Provision to third parties

We will not provide personal information to third parties without your prior consent, except in the following cases:

1. When the customer has given their consent
2. When disclosure is required by law
3. When it is necessary for the protection of life, body, or property, and it is difficult to obtain consent
4. When cooperation is required by the national or local government in carrying out public affairs.
5. When disclosing statistical data or other data that cannot identify individuals

Five. Disclosure of personal information

We may provide personal information to our business partners or subcontractors with your consent to the extent necessary to carry out our business. We will require these subcontractors to take safety management measures by contract to ensure that they properly manage personal information.

However, we may cooperate only when requested by public institutions such as a court, the public prosecutor's office or the police, or when requested to disclose or provide information based on laws and regulations.

6. Safety management of personal information

Regarding the handling of customers' personal information, our company makes every effort to take necessary and appropriate measures to prevent information leakage, loss, damage, falsification, unauthorized access, etc., and other security management.

7. Correction/deletion of personal information

If you wish to correct, delete, or suspend the use of your personal information, we will respond to your request within a reasonable period and scope, based on the prescribed procedures. Please note that we may not be able to comply with your request to delete information that is held by law.

8. How to accept disclosure of personal information, etc./Request counter

We accept requests for disclosure, correction, deletion, etc. of customer personal information in the following ways.

9. Review of Privacy Policy

We will review and improve our privacy policy as necessary in response to amendments to laws and regulations and changes in social demands. The latest privacy policy will be published on our website.

Contact information
If you have any questions regarding our privacy policy, please contact us at info@c-sp.jp.