privacy policy

1. Thoughts on the protection of personal information

In order to smoothly conduct our business, our company obtains and uses information such as customers' names, addresses, telephone numbers, and e-mail addresses. Our company recognizes the appropriate protection of these customers' personal information (hereinafter referred to as "personal information") as an important responsibility, and in order to fulfill this responsibility, we handle personal information under the following policy. .

1. In addition to complying with the "Act on the Protection of Personal Information" and other related laws and regulations applicable to personal information, we will comply with generally accepted practices regarding the handling of personal information and handle it appropriately.
2. We will clarify regulations regarding the handling of personal information and ensure that employees are fully aware of them. We also request our business partners to handle personal information appropriately.
3. When acquiring personal information, the purpose of use will be specified and notified or announced, and personal information will be handled according to the purpose of use.
Four. In order to prevent leakage, loss, falsification, etc. of personal information, we will take necessary measures and manage it appropriately.
Five. We will accept requests from customers to disclose, correct, delete, or suspend use of their personal information through a designated contact point, and will respond in good faith.

2. Purpose of use of personal information

We will use personal information appropriately within the scope of the following purposes and will take measures to prevent it from being used for other purposes. In addition, when directly acquiring personal information, we will clearly state the purpose of use and obtain consent in advance.

1. Fulfillment of contracts related to real estate sales, management, etc. transactions, and provision of related information, services, and post-contract after-sales services
2. Provision of personal information to third parties to the extent necessary to achieve the purpose of use in 1.
3. Sales marketing activities (requests for questionnaires, etc.) through mail, telephone, e-mail, etc. to provide the information and services mentioned in 1. Customer trend analysis or product development research.

3. Deposit of personal information

We may outsource the handling of personal information to a third party. When entrusting a customer's personal information to a subcontractor to the extent necessary, the contract obligates them to thoroughly manage the personal information, prohibit re-provision, prevent information leaks, etc., and ensure that the information is properly managed under our supervision. We will take appropriate measures.

Four. Disclosure/Provision to third parties

When providing personal information to a third party, our company will do so in accordance with the procedures stipulated by law. In addition, if any of the following applies, in order to achieve the purpose of use, we will provide your name, address, telephone number, and other items necessary for the purpose of use in writing, by mail, by phone, by email, etc. You must to do something before you go on.

1. When we have the consent of the customer himself/herself
2. Fulfilling contracts regarding real estate sales and management services. When providing information and services related to these
3. A person who is or is expected to be the other party to a contract for real estate sales, operation management, etc.
Four. Requests for repairs, etc. to construction companies for building maintenance and management
Five. Judicial scrivener, land and house investigator for registration, financial institution for financing, credit information agency
6. When disclosing or providing statistical data in such a way that the individual cannot be identified
7. When disclosure or provision is required based on laws and regulations
8. When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent.
9. When it is necessary to cooperate with the national or local government in carrying out public affairs, and obtaining the customer's consent may impede the execution of said affairs.

Five. Disclosure of personal information

Our company will not provide or disclose personal information to third parties without the customer's consent.

Our company may disclose personal information to our affiliated companies and outsourcing companies to the extent necessary after obtaining the customer's consent based on the terms of use, etc.; We are contractually obligated to maintain safety management to prevent third parties from leaking personal information and using it for purposes beyond the pre-determined purpose of use, such as re-providing it, and we take appropriate measures under our supervision.

However, our company may cooperate only when there is a request from a public institution such as a court, public prosecutor's office, or police, or a request to disclose or provide information based on laws and regulations.

6. Safety management of personal information

Regarding the handling of customers' personal information, our company makes every effort to take necessary and appropriate measures to prevent information leakage, loss, damage, falsification, unauthorized access, etc., and other security management.

7. Correction/deletion of personal information

Regarding personal data held by our company, if you wish to correct, add, or delete your own information, we will confirm that the person making the request is the person in question, and then do so within a reasonable period of time. We will correct, add or delete information within the scope.

If we suspend or delete part or all of this information, we may unfortunately be unable to provide services that meet your requests, so we appreciate your understanding and cooperation.

Additionally, we may not be able to respond to requests for suspension of use or deletion of information held pursuant to relevant laws and regulations.

8. How to accept disclosure of personal information, etc./Request counter

Requests regarding personal data held by our company and inquiries regarding other personal information will be accepted using the following methods. Please note that we may not be able to respond to requests for disclosure, etc. that do not follow this method of reception.

(1)Reception procedures

Please come directly to the counter below, or apply by post or email to the address below. We will provide details about the reception procedure when we receive your request, but after confirming that you are the person (or your agent) through the contact point and method below, we will respond by issuing a document or by other means. answer. In addition, we will accept requests in writing.

(2) Fee

Regarding requests for disclosure, 1,000 yen (postal fixed amount postal money order) and postage 600 yen (postal fixed amount postal money order) per request [Breakdown: standard mail 80 yen, registered mail 420 yen, limited receipt mail 100 yen, same amount stamps accepted] You will be required to pay

For inquiries regarding this policy, please contact info@c-sp.jp.