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We have introduced the "GMO Rental DX Tenant App," a tenant-only app that allows tenants to check notifications from the management company, as well as make inquiries about room troubles and problems, on their smartphones.
What is the GMO Rental DX Tenant App?
The "GMO Rental DX Tenant App" is a smartphone app that allows smooth communication between tenants and management companies. It allows tenants to receive bulletin board notices, notices from the management company, and even moving inquiries more smoothly and accurately. The app manages all of the information, such as messages, documents, and photos exchanged, on behalf of the tenant, which can easily become cumbersome.
Download buttons for ios and Android
Download materials for residents
If you are unable to use the GMO Rental DX tenant app to cancel your contract, you can also send us the following documents.
Tenants who wish to cancel their contract
The date of receipt of this notice will be determined by the date it is postmarked by our company, or if sent by email or fax, the date of receipt of the notice.
Please note that the GMO Rental DX Tenant App does not provide information regarding name changes, so please use the documents below.
Tenants who wish to change their name
Guarantee company joining fee and name change fee are required. Please call us for details.
Depending on the insurance company's judgment, we may refuse the name change. note that.
Regarding various other materials
Tenants who wish to renew their tenancy
When the renewal period comes, we will mail you a set of renewal documents.
*This is a sample only. The documents will be mailed to you.
Tenants who wish to receive a garage certificate
Please send documents that require our seal, such as a certificate of permission to use the storage space, by email or post.
We will fill out the form and put our stamp on it, and then return it to you.
*Documents are not issued by our company. Please apply at the police station that has jurisdiction over the area where your garage is located.
Please send all documents by mail, fax, or mail.
Mail:cskanri+pm@c-sp.jp
Fax:03-6704-5200
Mailing:Address: Conspirito Co., Ltd. Rental Management 1-5-1 Jiyugaoka, Meguro-ku, Tokyo 152-0035
TEL:03-6670-3905
Dear residents, please refer to this case study first.
air conditioner
no air conditioner
During operation, the air may not come out depending on the indoor temperature. This is not an abnormality, so please wait for a while. Also, please clean the filter, check the remote control battery, and check that there are no objects (plants, etc.) around the outdoor unit that are obstructing heat radiation.
The air conditioner makes a clicking sound or a beeping sound.
This is a sound that occurs when the balance between indoor and outdoor air pressure is disrupted, such as when a ventilation fan is turned on. This is a phenomenon that occurs especially in highly confidential apartments, etc., so there is no particular problem. If you are concerned, please ventilate the area by opening a window.
If water leaks from the air conditioner
There may be backflow of waste water from the drain hose. This phenomenon occurs due to dirt on the filter, so please clean it regularly.
Air conditioner suddenly stops working
Stop operation once, unplug the power plug, wait a while, plug it in again, and restart the operation.
Unit bath/ventilation fan
If the drain is clogged
- 1. Remove the trap cover.
- 2. Remove the eye plate, remove accumulated dirt and hair, and wash away dirt with a brush.
- 3. If the stain is difficult to remove, wash it off with a neutral bathroom detergent.
- 4. When putting it back together, thoroughly rinse off the detergent and wipe it dry. Attach it to its original position, paying attention to the direction of the part and not forgetting to attach it.
If the drainage unit or drain trap is clogged with things, it will not only prevent water from draining smoothly, but also cause water to overflow on the floor and cause a bad odor, so please clean it regularly.
When I turn on the ventilation fan, there is a noise coming from the air conditioner/window.
The apartment is highly confidential, so it will be kept in a sealed state. When installing a ventilation fan in a unit bath or kitchen, be sure to open windows and vents to allow air to pass through.
toilet
Water does not flow even when the lever is raised or lowered
The chain part of the float valve is broken or malfunctioning inside the tank, so please pull the floating rubber chain inside the tank.
The water in the toilet won't stop
If the low tank water discharge lever does not stop even after you move it, the following may be the cause:
- ●Is the arm that lifts the rubber valve inside the low tank caught or the chain tangled?
- ●Is the floating ball stopping position higher than the overflow pipe?
- ●Is the floating ball caught somewhere?
toilet is clogged
Please use the rubber cup to suck up the clogged substance without running water.
- 1. Press the rubber cup all the way down the drain of the toilet bowl.
- 2. Repeat vigorously pulling and pushing towards you.
About emergency response
Conspirito accepts calls 24 hours a day in case of equipment abnormalities (water supply/drainage equipment, electrical equipment, etc.). In addition, the building management company monitors the common areas at the disaster prevention center, and has a system in place to respond immediately in the event of an abnormality signal.
Even at night or on holidays, our affiliated companies or specialized technicians will rush to your apartment as soon as possible from our 24-hour emergency center to check the scene and provide first aid. Depending on the situation, we will notify the police, fire department, gas company, etc. to prevent the situation from escalating. We provide an environment where you can live with peace of mind and maintain the asset value of your building for many years to come.
Contact information
(Night/Holiday Emergency Center) 043-274-1244
In order to make it easier for owners to report income and expenses and manage their assets, we have introduced the "GMO Rental DX Owner App/WEB" to provide faster management responses.
What is GMO Rental DX Owner App/WEB?
"GMO Rental DX Owner App/WEB" is a service that allows smooth communication between owners and management companies. You can receive income and expenditure reports, management work reports, repair consultations, and other communications with management companies more smoothly and accurately. The app/WEB manages all information, such as messages, documents, and photos exchanged, which can become complicated, on behalf of the owner.
Site for rental agency companies
Information about “Ierabu BB”
To check the property, make a viewing reservation, or apply, please visit "Ielove BB", a website for brokerage companies.
How to use the app or have any questions?
Please contact us here
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